Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  1. We respect the privacy of our users, and do not collect information from you without your knowledge. For example, when you make a reservation or purchase a product or service, we need to know your name, e-mail address, mailing address and credit card details. We use the information we collect to process your requests and to notify you of its status. You will be given the option to opt in or out of this notification system as well as specify what method of notification you prefer e.g. SMS or Email. You may opt out of receiving these notifications from us at any time by informing us by e-mail info@swanispa.com.
  2. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  3. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  4. We will only retain personal information as long as necessary for the fulfilment of those purposes.
  5. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  6. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  7. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  8. We will make readily available to customers information about our policies and practices relating to the management of personal information.
  9. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
  10. This web site may contain links to other sites operated by parties other than swanispa.com. Swanispa.com is not responsible for the privacy practices or the content of such web sites

Disclaimer
The spa treatments, services and/or facilities received or utilised at Swani Spa are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Guests will fully indemnify and hold harmless Swani Spa, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.